Contact us

Thank you for visiting PIHIL. If you have questions about our products, product compatibility, an existing order, shipping, returns, or refunds, please contact us using the information below.

Customer Support

Email: service@pihil.shop

For order-related inquiries, please include your order number and a brief description of your question. If you are contacting us about a damaged, defective, or incorrect item, please include clear photographs when applicable so we can review the issue.

Business Information

Store Name: PIHIL

Company Name: Shenzhen Xinglianhui Trading Co., Ltd.

Business Address:

Room 403-7, Building C, Xingda Industrial City
150-3 Jinyun Road, Wenjing Community, Buji Subdistrict
Longgang District, Shenzhen, Guangdong, China

How We Can Help

You can contact us regarding:

  • Product specifications and compatibility.

  • Order confirmation and order status.

  • Shipping and delivery questions.

  • Return, refund, and exchange requests.

  • General questions about our store and services.

For return requests, please contact us before sending any item back so we can provide the applicable instructions and confirmed return address.

We appreciate your interest in PIHIL and will review your inquiry and respond by email.

Thank you for contacting us.

Contact form